It is convenient to shop online. When it comes to shopping online, there will be times you end up placing an order that needs to be cancelled for any reason; maybe cheaper options, or it should have been an accidental buy, etc. Thankfully, one of India's leading fashion eCommerce platforms, Myntra, has the option given on how to cancel my order.

In this article, we have explained a complete step-by-step guide to cancel an order on Myntra before shipping and after.

Steps to Cancel an Order in Myntra

1. Log into the Myntra App or Website
   To start, open the Myntra app on your phone or go to the Myntra website on your desktop. Log in with your credentials.
2. Navigate to "My Orders."
   Once logged in, head over to the "My Orders" section. This can usually be found in the profile section or under your account details.
3. Select the order you want to cancel.
   In the "My Orders" section, you'll find a list of all the orders you have placed. Choose the order you wish to cancel by clicking on it.
4. Click on "Cancel"
   You can see a "Cancel" button on the order details page. Check this option to confirm that you want the cancellation to happen.
5. Choose a Cancellation Reason
   It will also ask you for a reason as to why you wish the order should be cancelled. You will be given options like “ordered in error,” “Priced too high elsewhere,” etc. Choose the one that fits best for your case.
6. Confirm Cancellation
   Upon selection, a dialogue will appear to confirm the cancellation. Once done Myntra will pick up your request and you will receive an SMS/e-mail shortly.

Can I Cancel a Shipped Order on Myntra?

Once an order has been shipped, the cancellation process becomes a bit tricky. While you cannot cancel an order after it has been shipped through the app or website, you do have the option to refuse the delivery when it arrives. Here's what you can do if your order is already on its way:

• Refuse the delivery: Returning orders could also be a potential solution. Tell the delivery agent at your doorstep that you have changed your mind and give them back the product. The item will be "returned," and your refund processing will begin.
• Returns Wait: If the order has been received already, you can create a return through our app/website. Most of the Myntra products are eligible for returns, and you can cancel anytime just before shipping within a 7-day window after placing an order.

Can I Cancel an Order Before It’s Delivered?

Yes, you can cancel an order at any time before it is shipped or out for delivery. Once the order is shipped, you cannot cancel it via the app, but you still have the option to reject the delivery.

How to Track the Cancellation Status

Once you cancel the order, you can easily track its status:

1. Go to the "My Orders" section again.
2. Select the cancelled order.
3. Here, you’ll see the status of your cancellation request and any refund details.

Refunds for prepaid orders are generally processed within 7–10 business days, depending on your bank or payment method. For cash-on-delivery orders, no refunds are required since no payment was made upfront.

What Happens After Cancelling an Order?

You will then receive an email or SMS to let you know that there was a successful cancellation of your order! If the order was paid by card or wallet, we will automatically refund your original payment method.

For orders using Myntra credits: If your order was placed using Myntra credits, then the credits may be returned to your account. For COD (Cash on Delivery) orders, there is no refund required, but the order will be cancelled, and a delivery attempt won't be made.

FAQ: Frequently Asked Questions

1. Can I cancel a shipped order on Myntra?
   No, you cannot cancel a shipped order directly from the app. However, you can refuse the delivery once it reaches you.
2. How can I cancel an order in Flipkart?
   The process of canceling an order on Flipkart is similar to Myntra. Log into your account, go to "My Orders," select the order, and click "Cancel."
3. Can we cancel an order in Myntra?
   Myntra allows order cancellations before they are shipped. If the item has already been shipped, you can return it or refuse delivery.
4. Can I cancel my Myntra order at the time of delivery?
   Yes, you can cancel by refusing delivery. The returned order will be noted, and the refund process will be initiated.
5. How can I cancel my order in Myntra?
   To cancel your order, visit the 'My Orders' section on the Myntra app/website > select the items you want to cancel and click 'Cancel.'
6. Can we cancel a Myntra order after it is shipped?
   You cannot cancel via the app after shipping. However, you can refuse delivery or return the item after it is delivered.
7. Can I cancel my Myntra order before delivery?
   If you cancel your order before shipping, the money will be refunded. After shipping, you need to reject the delivery.
8. How to cancel a replacement order in Myntra?
   To cancel a replacement order, follow the usual cancellation process via "My Orders," then click details for the replacement and cancel it.
9. How to reorder the cancelled order in Myntra?
   There is no direct option to reorder a cancelled order in Myntra. You will need to go back to the product page, add the item to your cart, and place a new order manually.
10. How to cancel order in Flipkart app?
    To cancel an order in the Flipkart app, go to “My Orders,” select the order you want to cancel, and tap “Cancel Order.” Choose a reason for the cancellation, and it will be processed immediately.
11. How to cancel a shipped order in Myntra?
    You can cancel a shipped order in Myntra by going to the "Orders" section and clicking the “Cancel” button. You can only cancel before it is out for delivery. After that, you need to reject the delivery.
12. How to cancel grocery order in Flipkart?
    To cancel a grocery order in Flipkart, follow the standard cancellation process. Go to “My Orders,” find the grocery order, select it, and click “Cancel Order.”
13. How to cancel order in Flipkart health?
    For orders placed under Flipkart Health, the cancellation process is the same. Go to “My Orders,” select the health order, and tap “Cancel Order.”