7. What is the quantity of each SKU that can be sent to the Receive Centres?

Sellers enrolled for the programme will get to recommendations on the quantity of each SKU for all FCs as per the Restock Inventory (RIM) dashboard to help them to determine the quantity that they want to send to the Receive Centres.

You can access the Restock Inventory here.

You can also go to Inventory in Seller Central, select Inventory Planning and click View Inventory in Stock details.

8. How do you manage storage space allocated to Sellers in Receive Centres?

To manage Fulfilment Centre storage space in a better way, we establish an inventory storage limit for all Sellers using Fulfilled by Amazon (FBA). An inventory storage limit is the amount of inventory units that can be stored or inbounded within an Amazon FC by FBA Sellers. Your FBA inventory level is required to be at or below your inventory storage limit. As the sales grow, the space provided will be increased in these FCs by analysing the trailing 4 weeks of the sales run rate. For Receive Centres BLR4 (South region), DED3 and DEL8 (North region), and BOM6 and ISK3 (West region), a default space limit is set for Sellers:

Standard inventory – 50,000 units

9. How will an appointment request process work for inbound shipments?

Sellers request for appointments through Seller Central. Sellers can request for appointments for their nearest Receive Centres. Amazon will manage the inventory movement, on the Seller’s behalf, to the destination Amazon FC.

10. Is the inventory available for sale to the Customer during placement?

Yes. The inventory is available for Customers to order while the inventory is moved across Amazon FCs. These units will show up in the “reserved” status. To verify the status, please refer to the Reserved Inventory Report. The Service Level Agreement (SLA) for inventory placement between Amazon FCs is 4-7 days.

11. What is the Return Policy for inventory? Where is the Customer return delivered?

All Customer returns will be sent to the “point of invoicing” or to the nearest return consolidation centre. Customer return is delivered to the Amazon FCs from where the Customer order was invoiced and shipped, or to nearest return consolidation centre if the Seller has opted for the Return Consolidation programme.

12. How do removals take place? Is excess inventory brought to the Receive Centres, or should Sellers collect inventory from their respective Amazon Fulfilment Centres?

Sellers must create removals from the Amazon FCs where their inventory is physically present.

13. How do you place products in long tail categories, for Sellers who send their products in individual boxes, packed in secondary boxes? Are there any packaging instructions?

There is no change in packaging instructions for Sellers.

Amazon will transfer Seller’s inventory between Amazon Fulfilment Centres using:

1. Boxes with one ASIN: Seller packaged boxes (without tampering with the Seller’s packaging).
2. Boxes with multiple ASINs: Using Amazon’s own secondary packaging.

14. How can a Seller stop transshipments to specific destination Amazon FCs (IXD FCs)?

Once enrolled in IXD, the transfers are governed by an Amazon tool, so these transfers cannot be stopped manually. To stop the transshipment a Seller should:

1. Disenrol from the IXD programme by reaching out to the Seller Partner Support team.
2. Create Removal Orders for inventory lying at the FC that needs to be discontinued in the future.
3. Once Removal Orders are processed, de-register from the FC.
4. Enrol back into the IXD programme by reaching out to the Seller Partner Support team.

15. What is the Weight Handling Fee benefit provided to Sellers?

Sellers are not charged for placement of inventory from Receive Centres to other Amazon FCs. In addition, Sellers are charged only for the orders shipped out to Customers from the Fulfilment Centres with a flat Shipping Fee based on the weight slab of the product (not based on local/regional/national factors). This flat Shipping Fee will be applicable only for orders that are fulfilled from Amazon FCs, and not on orders fulfilled from the Seller Flex site.

For IXD Weight Handling Fee rate card for small and standard items, please go to Fulfilment Fees.

For more information on product size and outbound shipping unit weight calculation, please go to FBA Calculator.

16. Is the weight considered for individual products or for boxes?

The Weight Handling Fee will be calculated only for Customer ordered shipments from the Amazon Fulfilment Centre using the blended Weight Handling Fee. The weight of individual products will be considered for this fee.

17. Who bears the cost of in-transit damage to products during transshipment from one Amazon Fulfilment Centre to another?

Since all the inventory placements between the Receive Centres and destination Amazon Fulfilment Centres will be managed by Amazon, Amazon will take responsibility for any in-transit damages to products in accordance with the FBA-FC Damaged Inventory Reimbursement Policy. All in-transit damages will be classified as “Carrier Damaged” and the existing Amazon reimbursement policies will apply.

18. At what price are GST invoices generated for inter Fulfilment Centres or branch inventory placement?

Effective from August 2021, all STNs and Invoices for inventory placements will be generated in your Seller Central account at the “declared value” by you for any Carrier that you use to inbound into an Amazon FC. To use this feature, please choose the new shipment creation workflow (send to Amazon). If you are still using the old shipment creation workflow, then using PCP as the IB workflow is required to populate the declared value. In the absence of a declared value, IXD systems pick the values from IVS (Inventory Valuation Service), which is nearly equal to the list price or offer price.

Steps to update Transfer price:

1. Please create the shipment as usual
2. Under Delivery service, select FBA pick-up by ATS
3. Update shipment packing details for units being shipped
4. Under shipment charges – update the following:
   • Cargo ready date
   • Contact person for pick-up
   • Pick-up time and slot
   • Click Generate delivery challan and under product details, update the HSN, tax rate, and value per unit
   • Review and confirm

19. Does Amazon provide Sellers with the Stock Transfer Report for each location for inventory management?

Stock Transfer Reports provide information on all inventory movements between Amazon FCs. These are available for an on-demand date range (up to 24-hours old data) as well on a monthly basis (on the 5th of every month). Additionally, Amazon also provides a Ready-to-File GST Report which provides all B2B and B2C transactions on Amazon, in a format that can be readily uploaded to Government of India’s tax portal for GSTR Return filing.

Please go to Download the Stock Transfer Report or follow the steps below:

1. Go to Reports in Seller Central.
2. Select Manage Taxes.
3. Choose between Stock Tax Reports or Merchant Tax Reports.

All line items for the Transaction type “FC_TRANSFER” will correspond to this.

There are other reports available on Seller Central for Sellers to provide visibility for placements: